Our server's SSL security certificate was updated fairly recently and uses a modern certificate that requires the knowledge of the Sectigo Public Server Authentication Root R46 certificate. If you encounter security access issues make sure your device has the latest software updates. Unfortunately if it is an older device that does not receive updates then you can install the "Sectigo Public Server Authentication Root R46 certificate" manually. Different devices have different ways of doing this.

The root certificate is available from https://crt.sh/?d=4256644734 make sure you trust this download.

On Android phones/tablets you can install using:

• Download the Certificate:

• Get the Sectigo Public Server Authentication Root R46 certificate file (usually a .crt or .cer). You can use a WEB browser for this.

• Save it to your device's Downloads folder.

• Open Settings: Navigate to your device's Settings app.

• Find Certificate Installation:

• Go to Security or Security & privacy.

• Look for More security settings or Encryption & credentials.

• Tap on Install a certificate or Install from storage.

• Select Certificate Type: Choose CA certificate (Certificate Authority).

• Install the File:

• Acknowledge any warnings.

• Use the file manager to find and select the SectigoR46Root.crt file you downloaded.

• Tap Install.

• Confirm: You'll need to enter your device PIN or use your fingerprint to confirm. 

The certificate will then appear under the User credentials tab in your trusted certificates.