I bought a pair of Endura mountain bike trousers last year. They have been great.

When I fell off my mountain bike onto a studded peddle I lay in the moor for a while counting my blessings and noticed that I had ripped my pants, as well.

I emailed Endura to ask if I could buy a repair patch and they told me to post them back to Endure at my expense and they would repair and return them without any cost. This sounded too good to be true so I was careful to  checkout where I was sending my trousers to. Sure enough 5 days later I got them back - looking better than I could believe - new reflective stickers on them and the tare repaired almost invisibly.

How brilliant. In this throw it away, buy some more society there is still a company that assists their customers to look after their kit. Definitely they have my loyalty. Alas, the fantastic thermal Freeer pants are not available online this year. So I will be very careful with my existing pair now.

Jacqueline